Refund Policy

At Ralph Lauren Online Outlet, we value customer satisfaction and stand by the quality of our products. If you are not completely satisfied with your purchase, we offer a 30-day hassle-free return and refund policy to ensure you shop with confidence.

1. 100% Authentic Guarantee & Compensation for Counterfeits

1.1 We guarantee that all products sold on our website are 100% authentic Ralph Lauren items, sourced from authorized suppliers, overstock inventories, and factory outlets.
1.2 If any product is proven to be counterfeit, we will compensate you 10 times the purchase price as a guarantee of our authenticity commitment.

2. 30-Day Free Return & Refund Policy

2.1 If you are not satisfied with your purchase for any reason, you may return it within 30 days from the delivery date for a full refund or exchange.
2.2 No return fees – We cover the shipping costs for all eligible returns.
2.3 Items must be returned in their original condition, unused, with all tags, packaging, and accessories intact.

3. Fast & Easy Refund Process

3.1 Refunds are processed within 24-48 hours after we receive and inspect your return.
3.2 Once approved, the refund will be credited back to your original payment method (credit/debit card, PayPal, or other payment options).
3.3 Depending on your bank or payment provider, it may take 3-7 business days for the refund to appear in your account.

4. How to Initiate a Return & Refund

To start a return or refund request, follow these simple steps:

✅ Step 1: Contact our Customer Support Team at 📩 support@ameclearance.com with your order number and reason for return.
✅ Step 2: Our team will provide you with a prepaid return shipping label and return instructions.
✅ Step 3: Pack the item securely in its original packaging and drop it off at the designated shipping carrier.
✅ Step 4: Once received, we will inspect the item and process your refund within 24-48 hours.

5. Non-Refundable & Non-Returnable Items

5.1 Items that have been worn, washed, damaged, or altered after delivery are not eligible for returns.
5.2 Final Sale items, clearance products, and gift cards are non-refundable.
5.3 If a returned item does not meet our refund policy conditions, we reserve the right to decline the refund.

6. Lost or Delayed Packages

6.1 If your package is lost in transit, please contact us immediately so we can investigate and arrange for a replacement or refund.
6.2 If your order is significantly delayed beyond the expected delivery timeframe (3-7 business days), please reach out to us for support.

7. Contact Us for Assistance

If you have any questions or need assistance with your refund request, our friendly customer support team is here to help!

📩 Email: support@ameclearance.com
📆 Service Hours: Monday – Sunday, 24/7

🛍 Shop with confidence at Ralph Lauren Online Outlet – luxury for less, guaranteed!